Disaster Recovery Facilities

Our disaster recovery data plan's primary mission is to provide off-site disaster protection for the customer's imaging data that complies with the Health Insurance Portability and Accountability Act of 1996, or HIPAA. We have contracted with IBM's e-Business hosting centers to provide secure facilities for storage and access to backup data. We currently contract for facilities in San Jose, California and Dallas, Texas. Both facilities are monitored 24/7/365 from our customer care center in Foster City, California. We expect to add a disaster recovery data center in Europe in the near future to facilitate compliance with European and other data privacy regulations.